At SiRA Sarees, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, or contact us.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
- Name
- Email address
- Mobile/telephone number
- Billing address
- Shipping/delivery address
- Order and purchase details
- Payment-related information required to process transactions
- Information you provide when contacting customer support
- Website usage and technical information
We only request information that is reasonably necessary for providing our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders.
- Arrange delivery of purchased products.
- Process payments through applicable payment providers.
- Send order confirmations and delivery updates.
- Respond to customer enquiries.
- Provide customer support.
- Improve our products, website, and shopping experience.
- Detect and prevent fraudulent or unauthorized activity.
- Comply with applicable legal and regulatory requirements.
- Send promotional communications where permitted and where you have provided the appropriate consent.
3. Payment Information
Payments may be processed through third-party payment gateways.
SiRA Sarees does not need to directly store sensitive payment details such as your complete card number or CVV when those details are processed securely by the applicable payment provider.
Payment providers may have their own privacy policies and terms governing the processing of payment information.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember shopping-cart information.
- Maintain website functionality.
- Understand how visitors use our website.
- Improve website performance.
- Provide relevant website features.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Information Sharing
We do not sell or rent your personal information for monetary gain.
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment processors
- Delivery and courier partners
- Website hosting and technology providers
- Customer-support service providers
- Analytics or website service providers
These parties may receive only the information reasonably necessary to provide their services.
We may also disclose information when required by law, legal proceedings, government authorities, or to protect our rights, customers, website, or business.
6. Order & Delivery Information
When you place an order, certain information such as your name, phone number, and delivery address may need to be provided to our delivery partners so that your order can be successfully delivered.
7. Marketing Communications
If you have opted to receive promotional communications from us, we may contact you regarding:
- New collections
- New arrivals
- Offers and promotions
- Special events
- Other SiRA Sarees updates
You may unsubscribe from promotional emails or communications at any time by following the available unsubscribe instructions or contacting us.
Transactional messages relating to your orders may still be sent when necessary.
8. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal, regulatory, and business requirements.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
SiRA Sarees is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
11. Children’s Privacy
Our website is intended for general use and is not specifically directed toward children.
We do not knowingly request or collect personal information from children where prohibited by applicable law.
12. Your Privacy Choices
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Withdraw consent where processing is based on consent.
- Opt out of promotional communications.
Requests can be made using the contact details provided on our website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.
The updated version will be published on this page along with the revised Last Updated date.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on the SiRA Sarees website.
