Welcome to SiRA Sarees. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
SiRA Sarees operates this website to provide customers with sarees and other ethnic fashion products. We reserve the right to update, modify, or discontinue any part of the website, products, or these Terms & Conditions without prior notice.
By using our website, you confirm that the information you provide is accurate and complete.
2. Products & Product Information
We make every effort to display our products, colours, fabrics, designs, and images as accurately as possible.
However:
- Actual colours may vary slightly depending on your screen or device.
- Saree textures, patterns, prints, and weaving details may have minor variations.
- Handwoven and traditionally crafted products may contain natural irregularities, which are part of their character.
- Product availability may change without prior notice.
3. Pricing
All product prices displayed on the website are subject to change without prior notice.
SiRA Sarees reserves the right to correct pricing errors, product information errors, or other inaccuracies. If an order has been placed at an incorrect price due to an obvious error, we may contact you before processing the order.
Any applicable taxes, shipping charges, or additional fees will be displayed during checkout where applicable.
4. Orders
Placing an order does not automatically guarantee acceptance of the order.
We reserve the right to:
- Accept or reject an order.
- Cancel an order due to product availability.
- Cancel an order because of incorrect pricing or product information.
- Limit quantities purchased by a customer.
- Request additional information to verify an order.
If we cancel an order after payment has been received, the eligible amount will be refunded through the applicable payment method.
5. Payment
Customers are responsible for providing accurate payment and billing information.
Payments must be successfully completed before an order can be processed, unless an alternative payment method is specifically offered by SiRA Sarees.
We do not knowingly store sensitive payment information such as complete card numbers or CVV details on our website.
6. Shipping & Delivery
We aim to process and dispatch orders within the estimated timeframe displayed on the website.
Delivery times may vary depending on:
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- Unexpected logistical delays
- Other circumstances beyond our control
Once an order has been handed over to the delivery partner, delays caused by the courier may be outside our direct control.
Customers should provide a correct and complete shipping address and contact information.
7. Returns & Exchanges
Returns and exchanges are subject to the SiRA Sarees Return & Exchange Policy.
Products may be eligible for return or exchange only if they meet the conditions specified in that policy.
Items that have been worn, washed, altered, damaged, stained, or otherwise used may not be eligible for return or exchange.
Customers should inspect their order as soon as it is delivered and contact SiRA Sarees promptly if there is a problem with the product.
8. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible.
We may request photographs, videos, order details, or other information to assess the issue.
After verification, SiRA Sarees may offer an appropriate resolution in accordance with our return and exchange policy.
9. Cancellation
Order cancellation may be possible only before the order has been processed or dispatched.
Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.
10. Website Content
All content available on the website, including:
- Logos
- Brand names
- Product photographs
- Graphics
- Text
- Designs
- Illustrations
- Videos
- Website layouts
is owned by or licensed to SiRA Sarees unless otherwise stated.
Such content may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.
11. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Provide false or misleading information.
- Attempt to interfere with website functionality.
- Attempt unauthorized access to our website or systems.
- Copy or misuse website content.
- Use the website to conduct fraudulent activities.
12. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other technology providers.
The use of such services may be subject to the respective third party’s terms and privacy policies.
SiRA Sarees is not responsible for the independent policies or practices of third-party service providers.
13. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information provided by customers.
14. Limitation of Liability
SiRA Sarees will make reasonable efforts to maintain accurate website information and reliable services.
However, we are not responsible for losses caused by circumstances beyond our reasonable control, including technical failures, internet interruptions, courier delays, natural events, or other unforeseen circumstances.
15. Changes to These Terms
SiRA Sarees may update these Terms & Conditions from time to time.
Any updated version will be published on this page with the revised effective or updated date. Continued use of the website after changes are published constitutes acceptance of the updated terms.
16. Contact Us
If you have questions regarding these Terms & Conditions, orders, products, returns, or other website matters, please contact SiRA Sarees through the contact details provided on our website.
